🛠️ How to Fix Realme C33 Charging Error (Complete Guide)

🔍 Introduction

Are you facing the "Charging Error" on your Realme C33? You plug in the charger, and instead of the battery icon, you get a warning screen with a sad face 😢 and a message saying “Charging Error – Please contact customer service”?

Don’t worry—this is a common issue and can be fixed with a simple hardware adjustment. In this article, we'll show you exactly how to solve it, with help from real-life repair visuals.

⚠️ What Causes the Charging Error?

The most common cause behind this Realme C33 charging error is a hardware contact issue—specifically a misalignment or dirt on the upper connector contact area near the camera module and flex cable. If this connection isn’t made properly, the phone won’t recognize the charger, triggering the error.

🛠️ Step-by-Step Solution (With Image Reference)

🔧 Tools Needed:

• Small Phillips screwdriver
• Plastic pry tool
• Tweezers (optional)
• A clean workspace

✅ Step 1: Open the Back Cover

Carefully remove the back panel of your Realme C33 using a plastic pry tool. Be gentle to avoid cracking the plastic.

✅ Step 2: Locate the Charging Connection Area

As shown in the image, focus on the top section near the rear camera module. This is where the connection issue lies. You will see a white connector pad with contact points.

✅ Step 3: Clean and Realign

• Gently clean the contact points using a soft cloth or isopropyl alcohol.
• Realign the flex cable to make sure it fits tightly and evenly on the contact pad.
• You can lightly press it with your thumb to ensure it's fully connected.

✅ Step 4: Reassemble the Phone

Once the contact is secure, put the phone back together. Make sure all screws are in place and the back panel is snapped shut.

🔌 Step 5: Plug in the Charger

Now connect your charger. You should no longer see the charging error. Instead, you’ll see the battery charging icon on screen as shown in the "after" image. 🎉

🟢 Before & After Result:

• Before: Charging error screen with sad face and error message.
• After: Battery charging screen with green power icon.

Image Credit : Arshad Mobile

📌 Final Tips:

• Always use the original Realme charger and cable.
• Avoid bending or stressing the flex cable while opening the phone.
• If you're not confident opening the device, seek help from a technician.

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